Last updated: October 1, 2026
Introduction
Landscape Charlie ("we," "us," or "our") operates the website landscapecharlie.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services. By using the Site, you agree to the practices described in this policy.
Information We Collect
Information You Provide
We collect personal information that you voluntarily provide when you:
- Fill out our contact form (name, email address, phone number, zip code, and information about the outdoor space you would like to improve)
- Call our office
- Email us directly
- Request a consultation
Information Collected Automatically
When you visit our Site, we may automatically collect certain information, including:
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website or search terms
- Technical connection information processed by website providers
- Device type (desktop, mobile, tablet)
This website uses Google Analytics to understand visits, page use, and interactions. Google describes the information collected by its default implementation, including device and browser information, session statistics, and approximate location.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and consultation requests
- Provide estimates and proposals for landscape projects
- Communicate with you about your project
- Improve our website and services
- Send follow-up communications related to your inquiry
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Third-Party Services
Our Site may use the following third-party services:
- Google Analytics: Website traffic analysis. Google Privacy Policy
- Cloudflare: Website hosting and performance. Cloudflare Privacy Policy
These providers process information under their own privacy terms. Review their linked policies for details about the information their services handle.
Cookies
Our Site uses cookies and similar tracking technologies to improve your experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect some Site functionality.
Data Security
Avoid including sensitive identity, financial, or account information in a project inquiry. Contact us if you have a question about sending information or believe an inquiry was submitted without your permission.
Data Retention
Contact us to ask about information associated with your inquiry, including retention, access, correction, or deletion. Identify the inquiry and your preferred reply address; do not send sensitive identity or payment records through the project inquiry form.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To exercise any of these rights, please contact us using the information below.
Children's Privacy
This website presents residential landscape services. If you believe a child has submitted personal information through the inquiry form, contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
SMS/Text Messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may only be shared with subcontractors supporting services such as SMS delivery.
By providing your phone number and opting in to transactional SMS messages on our website forms, you consent to receive service-related text messages (e.g., appointment reminders, scheduling confirmations, service updates). By separately opting in to marketing SMS messages, you consent to receive promotional text messages (e.g., special offers, promotions). Consent to marketing messages is not a condition of purchase.
Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to opt out of text messages at any time.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Landscape Charlie
- Shorewood, Minnesota
- Phone: 612-220-0101
- Email: [email protected]